1. How long is the warranty on my hearing aids?

  2. Can I use someone else's hearing aid in my ear?

  3. How much coverage on hearing aids do I have on my Blue Cross Insurance? 

  4. How long is my trial period with the hearing aids?

  5. Can I have the smallest hearing aids?

1. How long is the warranty on my hearing aids?
At McPhillips Hearing & Audiology Centre, we have a standard 2 year warranty with all our brand new hearing aids.

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2. Can I use someone else's hearing aid in my ear?
Think about it like putting someone else’s dentures in your mouth.
You really should get your own. Hearing aids are custom made devices. Everyone’s ear is shaped differently & hearing aids are set to an individual’s hearing loss. There is also the germ & bacteria factor – you would not want to catch any infections.


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3. How much coverage on hearing aids do I have on my Blue Cross Insurance?
Typically insurance may cover anywhere from $300, $500 or up to a maximum $800 per person every 5 years (only Extended or Deluxe Blue Cross). This means that they will only cover for 1 hearing aid. For more information call your insurer.

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4. How long is my trial period with the hearing aids?
Many Hearing Centres will offer at least a 30-day trial period. After your first initial hearing aid fitting, you should book for a 2 week follow-up to address any issues with your hearing aids, such as fit, hearing aid adjustments or questions. If on or before the trial period ends, you are not happy or satisfied with your hearing aids – you can return them for a refund minus the non-refundable deposit.


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5. Can I have the smallest hearing aids?
Not everyone can have small hearing aids. Your audiogram (complete audiological evaluation), physical size & shape of your ear, vision and manual dexterity dictate what size of hearing aid is best to meet your needs. If your hearing loss is significant, smaller hearing aids may not provide you with the proper amount of amplification & hearing aid benefit. If you have small ears or narrow canals, the manufacturer may not be able to put all the parts & components needed into the hearing aids. Some people have over active jaw movements which cause the hearing aids to slowly move out of your ears. If you have limited vision & or problems with dexterity, smaller hearing aids will be contraindicated. Remember, the larger the hearing aids, the fewer the problems. Smaller hearing aids come with a higher price & fewer features.

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If you have any further questions, please feel free to call us to book for a complimentary 10 minute consultation.